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HomePersonalised GiftsFAQs

CAN ANY NAME BE MADE?

If you require an unusual name and have always wanted a personalised gift then you have come to the right place.
We can make absolutely any name just for you.
Simply order the blank items and add the name you require with your order.

IS THE NAME DURABLE?

Robust and made to last, you can buy in confidence knowing the name is 100% durable.
We use a wonderful flexible paint which adheres to both fabric and wood.
You can even hand wash the name on fabric items ( see below)
Our jewellery range uses a permanent paint with a flat surface.

CAN THE NAME BE WASHED ON FABRIC PRODUCTS?

Should you ever wish to freshen your bag or purse we recommend using a spray bottle filled
with water and hand wash detergent for best results simply spray and pat dry ( avoid name area when ironing)

CAN THE TEDDY BEARS BE WASHED?

Our Teddy Bears are suitable for hand washing.
Simply remove the wooden name tag and replace when dry.

CAN I RETURN MY ESPECIALLY MADE UNUSUAL NAMED GIFT?

If you have placed an order for an unusual name which we do not stock, unfortunately these items cannot be returned. However, as long as the goods are in the same condition as originally sold, stock named items can be returned within 7 working days with postage paid by the customer. Please obtain a proof of posting receipt for your records.

HOW LONG WILL MY ORDER TAKE TO BE MADE?

We make your personalised gift as soon as your order and payment is received. It takes 3 days for your handmade item to dry. We use Royal Mail 'First Class Signed For Delivery' or 'Special Delivery' depending on your order total and weight at checkout. Please allow 7 to 10 working days for your handmade gift to reach you.

DO YOU OFFER BULK ORDERS FOR CHILDREN'S PARTIES?

We offer 10% discount on all orders of 100 and over with free postage.

COPYRIGHT;

All designs and products are exclusively designed by Nicola Williams for Nickname and are subject to stringent copyright laws.
They may therefore not be reproduced or copied in any way.

copyright Nicola Williams